Customer Support

The team at Quaife is here to help you. Whether your request is large or small from a simple pricing enquiry to detailed, ongoing technical support on advanced and complex motorsport transmissions, the team is happy to assist you.Quaife has dedicated Sales Support and Technical Support staff who will provide you with a high level of service, please browse the Customer Service sub-sections of this site for more information and specific contact details - we look forward to hearing from you.

Sales Support

Quaife has an enthusiastic Technical Sales Team dedicated to delivering a high level of customer service. Fully trained in transmission technology and the requirements of the motorsport market, Quaife's Technical Sales team are available to assist with product selection advice, order processing and delivery scheduling for domestic and international shipments, for both trade and individual clients.

Due to the high volume of emails our Technical Sales Team endeavours to respond to all enquries within 24 hours, but during times of peak demand this is not always feasible. When emailing please provide a detailed message subject to assist in processing your enquiry as rapidly as possible and we urge new clients to read Quaife's comprehensive and expanding Sales Support FAQ's section in the first instance.

Sales Support FAQ’s

I have a VAT number, can I pay my invoice without VAT?

Yes. If you live in the European Union and request that Quaife produces an invoice in your company name we will check with an online VAT number service to ensure that the detailed supplied are genuine. Once approved we can ship directly to your company address. If you live in the EU but do not have a valid VAT number, we are obliged by law to charge you VAT at the prevailing rate.

Will Quaife ship to my address?

Quaife can arrange all your freight requirements worldwide. Just inform us your preferred delivery location and what your choice of service. Please note if you are paying by credit card, shipment is only possible to the card’s registered billing address.

How do I register my differential for the lifetime warranty?

As soon as you receive your differential, log onto our website and click onto this link http://quaife.co.uk/customer-support/quaife-atb-differential-warranty-registration/. Fill in the information requested and submit the form. You will receive an email confirmation of your registration.

How do I become a Quaife distributor?

Quaife is always interested in expanding its distributor network and we are particularly interested in companies that have a specific area of expertise. If you represent a company that is interested in becoming a Quaife distributor please contact the Technical Sales team in the first instance using info@quaife.co.uk or alternatively call on +44(0) 1732 741144. We will then assess your request at the earliest opportunity and supply the necessary required information.